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MyChart Proxy Outreach to Parents (MyPOP)
MyChart Proxy Outreach to Parents (MyPOP): Mode of Outreach to Parents for Proxy Patient Portal Enrollment
Who can join
Ages 18 and older · All sexes · Healthy volunteers welcome
Full eligibility criteria
Inclusion Criteria: * Guardian of a child aged ≤12 years seen in one of the two identified health centers within the last 3 years with guardian status and contact information documented in the child's EHR Exclusion Criteria: * Preferred method of contact for guardians with no MyChart is telephone or physical letter to home * Guardians with EHR proxy access already activated for all children in their care.
About the study
The goal of this randomized controlled trial is to assess the extent to which different modes of contacting parents who have not yet enabled to access to their children's medical records will result in greater proxy access. The main questions the study aims to answer are:
* will outreach via text or patient portal message result in more parents having access than usual care (which is in-office suggestions to get access). * which mode - text or portal - will get more parents access. Participants will get a text message, or a portal message through their own patient portal, or no message. The investigators will check access to see which group has increased more during the study period.
What is being tested
- Email (behavioral)
- Text (behavioral)
- Patient Portal Message (behavioral)
Sponsor: Yale University · Participants: 5,200 · Started: Oct 15, 2024
Contact the study team
- Ada Fenick, MD · Phone: 203-688-2475
Official record on ClinicalTrials.gov — NCT05989308
Locations in the U.S.
| Connecticut | Cornell Scott Hill Health Center, New Haven Fair Haven Community Health Center, New Haven Yale New Haven Health, New Haven (Not yet recruiting) Yale School of Medicine, New Haven (Not yet recruiting) |
From ClinicalTrials.gov, data retrieved Sep 29, 2026. Each study sets its own eligibility; the study team decides who can join.